CU-Connect and Online Bill Payment CU-Connect now requires a User Name and Password for accessing the system. If this is your first time signing on since August 22, 2011, please click here to begin the enrollment process. If you've already completed the enrollment process, you may click here to sign-on using your new User Name and Password. Bill Pay is now directly accessible from within CU-Connect. All of your existing accounts and bills should continue to be accessible. Please call the office if you encounter and difficulties enrolling into CU-Connect or accessing Bill Pay from within CU-Connect. (585) 247-0724 Privacy Policy | Billing Rights For questions concerning your account or a recent statement, contact the Credit Union. Site developed and hosted by COCC. We operate in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.